REDRESSAL OF GRIEVANCES
If you have concern or complaint about any of the services
we offer, you can lodge a complaint over phone, in person or through
a letter to the Assistant Secretary. Further if your complaint needs
the attention of higher official, then you may send your complaint to
the secretary or president of the Board or contact them in person in
their respective offices on all working days between 2.30 pm to 5.00
COMPLAINTS MONITORING AND REVIEW
We will acknowledge all complaints within 7 days and
inform the actions taken against them within 20 working days.
We monitor our service standards against the charter periodically and
furnish the details in the Annual reports.